Privacy Policy

Background

Kytinous Games understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our clients, customers, suppliers, and employees and will only collect and use personal data in ways described here, and in a way that is consistent with our obligations and your rights under the law.

What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

In simpler terms, personal data is any information about you that enables you to be identified. This includes obvious information such as your name and contact details but also less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out below.

What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or ask any questions using the details below.
• The right to access the personal data we hold about you.
• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details below.
• The right to be forgotten, i.e., the right to ask us to delete or dispose of any of your personal data that we have. Please contact us using the details below.
• The right to restrict (i.e., prevent) the processing of your personal data.
• The right to object to us using your personal data for a particular purpose or purposes.
• The right to data portability. This means that you can ask us for a copy of your personal data to re-use with another service or business in many cases.
• Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details below.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

What Personal Data Do You Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us):

• Name
• Date of birth
• Title
• Address
• Email address
• Telephone number
• Business name
• Job title
• Profession
• Payment information
• Information about your preferences and interests

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

• Providing and managing your account.
• Supplying our services to you. Your personal details are required for us to enter into a contract with you.
• Personalising and tailoring our services for you.
• Communicating with you, which may include responding to emails or calls from you.
• Supplying you with information by email and post that you have opted-in to (you may unsubscribe at any time by using the opt-out link in our email footers or by emailing help@kytinage.co.uk).

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message, and post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept only for those periods outlined in our Data Retention Policy.

How and Where Do You Store or Transfer My Personal Data?

We will only store your personal data in the European Economic Area (EEA) where possible. If stored beyond the EEA, we will take suitable steps to ensure your personal data is treated just as safely and securely as it would be within the UK and under the GDPR. This means that your data will be fully protected under the GDPR.

To protect your data, we take a number of important measures, including:

• Password management and permission hierarchy.
• Strong password protocols.
• Clear desk policy.
• Encrypted email.
• Secure online storage.
• Detailed data protection and data retention policies.

Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, except in some limited circumstances where we are legally required to do so.

We may contract third parties to supply products and services to you on our behalf, such as payment processing, delivery, and marketing. In these cases, third parties may require access to some or all of your personal data. We ensure these third parties handle your data safely and securely, in accordance with GDPR.

If any personal data is transferred outside of the EEA, we take steps to ensure it is treated just as safely and securely as it would be within the UK.

How Can I Access My Personal Data?

You can ask us for details of the personal data we hold about you and request a copy of it by making a “subject access request”. This request can be made in writing and sent to the email below. You do not have to use a form, but one is available to simplify your request.

There is no charge for a subject access request unless the request is manifestly unfounded or excessive, in which case a fee may be charged.

We will respond to your request within ten working days, or up to a maximum of three months in complex cases. You will be kept informed of our progress.

How Do I Contact You?

For any queries about your personal data and data protection, including to make a subject access request, please contact:

Email: help@kytinage.co.uk

Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be made available on the Privacy Policy page of our website.